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Kids Cavern is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information about you that we receive on the Internet.
In general, you may visit the Site without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Macintosh, Windows) and browser (e.g., Netscape, Internet Explorer). This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. Kids Cavern uses this information to measure the use of our Site and to improve the content of our Site. E-mail addresses and other personally identifiable information such as first and last name, home or other physical address, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities.
We may use the personal information you provide for any of the following purposes: (1) to understand the use of our Site and make improvements; (2) to fulfill prizes; (3) to respond to specific requests from visitors; (4) to protect the security or integrity of our Site when necessary; (5) to send you notices and solicitations regarding Site and our businesses; and (6) in general to promote and market products to you. These solicitations may take the form of mailings or other couriers, telephone calls, e-mail solicitations and other methods of contact. If you do not want to receive these solicitations from us using your personally identifiable information, please notify us.
At times, we may conduct online surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.
Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this Site is retained by Kids Cavern. Kids Cavern do not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.
A technology called "cookies" may be used to provide you with tailored information. A "cookie" is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect the operating system and browser that a visitor is using.
You have a right to access the personal data that is held about you. Please write to us at the following address to obtain a copy of the personal informationKids Cavern holds about you:
Refunds and Exchanges are to be returned either via post or in store, - Please return all products via post to Kids Cavern, 22 Cavern Walks, Liverpool, L2 6RE
If you wish to return via store, please return the products to 22 Cavern Walks, Liverpool, L2 6RE. You can then leave your items with a member of staff and we will issue your refund and email receipt confirmation to you
We offer a no quibble refund policy. Return within 21 days of receiving your purchase and we will exchange or refund providing the goods have been unworn and labels are still attached and undamaged - Returns will ONLY be accepted with PROOF OF PURCHASE.
Please note that refunds do not apply to sale products (sale goods and items with any form of discount are none refundable - exchange only) we will however exchange the item with in 2 weeks of purchase if you are not completely satisfied.
Refunds do not apply for underwear or tights due to hygiene reasons. The customer must pay returns postage. Please inform us prior to sending a return by emailing us with the product reference number and your details to: [email protected]
Products such as:
Burbery, Gucci and Ralph Lauren Clothing, cannot be purchased from our website, they are for in store purchase only, they are there for excluded from our online discounts and sales, we do apologise for any inconvenience and disappointment caused