Delivery

Shipping Methods

 

UK

Delivery Type

Estimated delivery time frame

Cost

Information

Standard

3-5 Working days

£3.95

Free on full priced orders over £150.*

Express 

1-2 Working Days

£5.95

No weekend deliveries available.

 

 *Not available in conjunction with any other offer.

Free delivery is not available on any items purchased from the sale category.

One full priced item over £150 must be in the basket to qualify for free delivery over £150.

 

Standard Delivery (UK)

Standard charge is £3.95 on orders under £150 or free on full priced orders over £150.

Your parcel is shipped with Royal Mail and should arrive within 3-5 working days.

Please note the day after you order is classed as the first working day, Saturday & Sunday are not classed as working days.

 

Express Delivery (UK)

Express service will be delivered by DPD and costs £5.95 (including orders over £150). 

All orders must be placed before 2pm in order to be delivered within 1-2 working days. Any orders placed after this time are not guaranteed.

Orders placed after 2pm on a Thursday are not guaranteed for delivery on Friday and could be delivered Monday.

 

 Click & Collect (Metquarter, Liverpool, UK)

Click & Collect orders can take up to 3-5 working days to be ready to be collected. 

Please ensure you bring your confirmation email & the card used for payment as well as a valid form of photographic ID.

If the order was paid for via PayPal you will need this email and a valid form of photographic ID. 

You will not be permitted to pick up your order without the above items.

Click & Collect is currently only available at our Click & Collect Store next to our flagship Metquarter store in Liverpool, L1 6DA.

Your order will be held in our offices for 7 working days, if your parcel has not been picked up in this time the order will be cancelled and refunded. 

 

International

We ship all international parcels via DHL Express for the fastest and most reliable service.

If you can not find the information required in the below table, please visit the checkout and select the country you require shipment to show delivery time frame & cost.

For countries outside the EU, you may have to pay import duties when receiving your order. Delivery to these countries may incur customs duties and in some cases also government taxes.

From 1 January 2021, there is import taxes for goods being shipped to the EU from the UK due to Brexit.

Please be aware that the payment is your responsibility.

 

Country

Estimated delivery time frame

Cost

Australia2-3 Working Days£15.00
Canada2-4 Working Days£12.50
China3-4 Working Days£15
Europe1-3 Working Days£10
South East Europe1-3 Working Days£12
Hong Kong2-4 Working Days£15
Japan2-4 Working Days£15
United Arab Emirates2-4 Working Days£15
USA2-3 Working Days£10.50

 

Please Note; Should there be a delay in your delivery due to public holidays or adverse weather conditions we will not issue refunds for shipping costs as this is something that is out of our control.