During our Black Friday promotion please allow a further 2 working days PLUS your delivery time frame.

Not all orders are guaranteed due to the high volume of orders we receive.

Thank you for your understanding.

UK Shipping Methods

 Standard

3-5 Working days

£4.00

Free on orders over £100*

Express DPD / Royal Mail

1-2 Working Days

£6.00 / £7.50

 

Saturday Guarantee

Saturday

£8.50

 

 *Not available in conjuction with any other offer. FREE delivery is not available on any items purchased from the sale category. Full priced items to the value of £100 or more must be in the basket to qualify for free delivery.

Standard Delivery (UK)

Standard charge is £4 on orders under £100 or free on orders over £100. Your parcel is shipped with Royal Mail and should arrive within 3-5 working days. Please note the day after you order is classed as the first working day, Saturday & Sunday are NOT classed as working days. If there is any delay we will contact you immediately. 

 

Express Delivery (UK)

Express service is optional and costs £6 (including orders over £100). We offer two options for Express Shipping;

  • DPD; All orders must be placed before 2pm in order to be delivered within 1-2 working days.
    Any orders placed after this time are not guaranteed.

  • Royal Mail; All orders must be placed before 4pm for guaranteed delivery within 1-2 working days.
    Any orders placed after this time are not guaranteed and may not arrive until the following working day.

 Orders placed after 2pm for DPD or 4pm for Royal Mail on a Thursday are not guaranteed for delivery on Friday or Saturday this option is separate (Please see below for Saturday delivery) Next day orders placed after this time are only guaranteed for Monday delivery. If ordering next day delivery on Friday/Saturday, this order will not be collected from us until Monday as we have no weekend collections. This would mean you will receive your parcel on Tuesday.

Saturday Guarantee Delivery (UK)

Any customers wishing to use this service must use place their order by midday on Friday to receive before 1pm on Saturday. This service is provided by Royal Mail and costs £8.50.
Please note any bank holidays that fall on a Friday affect our usual delivery time frames, any customers requiring Saturday Guarantee must place their order before 1pm on Thursday in order to receive their item(s) on Saturday.

 Click & Collect - Liverpool Store Only.

Please ensure you bring your confirmation email & the card used for payment as well as a valid form of photographic ID.If the order was paid for via PayPal you will need this email and a valid form of photographic ID.
You will not be permitted to pick up your order without the above items.

When arriving at our Liverpool store please visit the Click & Collect desk located near to our shoe department where a member of staff will be happy to assist.
Your order will be held in our offices for 7 working days, if your parcel has not been picked up in this time the order will be cancelled and refunded. 

 

PLEASE NOTE; Any sale items that are ordered may cause a delay in delivery as they are located in a seperate warehouse.

 Sale items are NOT GUARANTEED & any out of stock items will be refunded.

 

International Shipping Methods

Standard Delivery.

Europe

5-10 Working days

£7.50

Free on orders over £150*

Middle East

5- 7 Working days

£9.50

Free on orders over £150*

Rest of World

5-10 Working days

£9.50

Free on orders over £150*

 *Not available in conjuction with any other offer

Europe

EU deliveries take an estimated 5 - 10 working days to arrive. We have a standard delivery charge of £7.50 to all EU countries however this is free over £150. All parcels are shipped with Royal Mail using their international signed for method. If you require an express shipping method please read further down the page for each countries individual quotes.

 

Middle East

Delivery to the Middle East takes an estimated 5-7 working days & is a set charge of £12.00 for all orders however this is also free over £150. All parcels are shipped with ARAMEX.

 

Rest of World

Worldwide deliveries usually arrive within 5-10 working days and we have a standard charge of £9.50 for these orders. All parcels are shipped with Royal Mail using their international signed for method. If you require an express shipping method please contact us and we will offer you a quote depending on order size and value.

 

Express Delivery

Europe

We recently introduced an express delivery option for selected countries within the EU, please see the table below for prices & delivery time frames.

All express parcels are sent with DPD however they may be handed over to their shipping partners when reaching the designated country. Please note selected countries require a customs clearance charge, contact us if you have any queries.

 

Austria

2-4 Working days

£11

Belgium

1-3 Working days

£9.50

Bosnia

4-6 Working days

£27

Bulgaria

4-7 Working days

£25

Croatia

2-5 Working days

£14

Czech Republic

3-5 Working days

£13

Denmark

1-3 Working days

£12

Estonia

2-5 Working days

£17

Finland

3-5 Working days  £21

France

1-3 Working days   £9.50

Germany

1-3 Working days  £9

Hungary

2-5 Working days  £14

Iceland

4-6 Working days  £32

Italy

2-4 Working days  £15.50

Latvia

4-6 Working days   £20

Lithuania

 4-6 Working days  £20

Luxembourg

1-3 Working days  £10.50

Netherlands

 1-3 Working days  £10.50

Norway

4-6 Working days  £24

Poland

2-5 Working days   £14

Portugal

 4-6 Working days  £16.50

Romania

4-6 Working days £24

Slovakia

2-4 Working days £13.50

Slovenia

4-6 Working days £13

Spain

2-5 Working days £14

Sweden

2-5 Working days £14

 PLEASE NOTE; Should there be a delay in your delivery due to public holidays or adverse weather conditions we WILL NOT issue refunds for shipping costs as this is something that is out of our control.