Price Match Promise
How it works:
Simply buy a product from us and find it cheaper on another website, then as long as their service conditions and terms are comparable and they have the product in stock;
We will MATCH the price of any current season product, by refunding you the difference.
How To Make A Price Match Claim:
Contact our customer service team via email ([email protected]) quoting your name and order reference number.
Tell us where you have seen the product at a lower price. Please ensure you can provide up-to-date information, this must be a live website link that shows the size as being in stock & cheaper at FULL PRICE. We will not price match items that are in SALE or OUT OF STOCK on the other website. We will then check full details of the product, the selling price and then notify you if we are able to price match.
Claims can be made within 7 days of purchase
Terms and Conditions:
- Buy a product from us and we promise not only to match, but also to beat any genuine like for like quotation on a children’s designer clothing site (this does not include websites such as EBay and Amazon) with proof of purchase and proof of price difference
- We will ONLY match prices for ONLINE competitors
- Valid online on current stock i.e. Spring and Summer 2017 (none sale products)
- When making a claim please ensure the products are identical in size, brand, style and colour and the product is available (in stock on the competitors site)
- Our Price Match Guarantee does not apply to flash sales and we are unable to match competitors who are in administration or closing down.
- Our currency conversion rates apply to all Price Matches.
- This does NOT apply to sale products or promotional offers
- Products must have valid stock, items showing on other sites as OUT OF STOCK are sadly not included.